BY: Dr. Hana Saada
ALGIERS- The Algiers Water and Sanitation Company (Seaal) unveiled a new innovative service aimed at informing its customers through Short Message Service (SMS) notifications. The launch event took place yesterday in Algiers, marking a significant step towards enhancing communication with Seaal’s clientele.
The SMS service will provide timely updates on water supply schedules, water bills, and advance notifications regarding water cuts due to maintenance works and other related issues. The inauguration ceremony for this service, developed in collaboration with mobile operators Mobilis, Djezzy, and Ooredoo, was held at Seaal’s training center, specializing in water management. The event was chaired by the Minister of Hydraulics, Taha Derbal, with the presence of the Minister of Post and Telecommunications, Karim Bibi Triki, along with senior officials from both sectors.
This initiative reflects Seaal’s commitment to leveraging technology to improve customer experience and ensure efficient communication channels between the company and its clients. By leveraging SMS notifications, Seaal aims to provide real-time updates to customers, enabling them to stay informed about essential water-related information conveniently through their mobile phones. The collaboration with leading mobile operators underscores Seaal’s dedication to embracing technological advancements to enhance service delivery and customer satisfaction in the water and sanitation sector.
The SMS service will empower Seaal’s customers to manage their water usage more effectively, plan accordingly for scheduled maintenance activities, and stay up-to-date with their billing information. Furthermore, the proactive notifications about water cuts will help minimize inconvenience for customers by providing timely alerts and enabling them to make necessary arrangements in advance. This initiative aligns with Seaal’s vision to promote transparency, efficiency, and customer-centric service delivery in line with the national priorities for enhancing public utilities management and infrastructure development.
Dzair Tube Media Group
Dzair Tube has firmly established itself as a prominent player among Algerian digital news sites, offering a diverse and enriching content experience. The platform, available in Arabic, French, and English editions, captures the attention of a wide-ranging audience, amassing over half a million daily clicks.
A testament to its commitment to excellence, Dzair Tube received the prestigious President of the Republic’s Award for Professional Journalist in the Electronic Press category on October 22, 2022. This recognition underscores the platform’s unwavering dedication to upholding the highest standards of journalism.
With a significant online presence, Dzair Tube boasts 350,000 subscribers on YouTube, over five million followers on various Facebook pages, and 450,000 subscribers on Instagram. Its digital channel has become a hub for diverse programming, covering news, sports, entertainment, culture, and religion, catering to a broad spectrum of audience preferences.
Equipped with state-of-the-art studios and advanced technology, Dzair Tube’s digital channel has garnered substantial viewership for its varied programs. Hosting interactive discussions with influential figures across different domains, the platform actively fosters public discourse and engagement. Beyond news coverage, Dzair Tube extends its commitment to the production of marketing documentaries, short TV commercials, and high-viewership programs.
The success of the print edition of Dzair Tube’s sports newspaper, “Dzair Sport,” further highlights the platform’s impact, with over 50,000 daily downloads from the official Dzair Tube website.
Recently honored with the Media Leadership Award from the Minister of Communication, Mohamed Laâgab, Dzair Tube continues to shape the landscape of Algerian digital news, maintaining a position of influence and impact in the media industry.
