![Unused Tickets Due to Covid-19: Air Algérie Makes Important Announcement](http://www.dzair-tube.dz/en/wp-content/uploads/2024/03/Unused-Tickets-Due-to-Covid-19-Air-Algerie-Makes-Important-Announcement-jpeg.webp)
BY: Dr. Hana Saada
ALGIERS- Amidst the ongoing Covid-19 pandemic, many travelers have had to postpone or cancel their trips due to border closures. Indeed, numerous airlines have been compelled to suspend their flight schedules during this period. In response, the national airline, Air Algérie, has initiated a comprehensive operation to refund unused tickets.
In continuation of these efforts, Air Algérie has issued a new statement to provide updates regarding the refund process for tickets not utilized during the Covid-19 pandemic.
Air Algérie Extends the Deadline for Accepting Refund Requests for Unused Tickets
Air Algérie encourages its customers affected by this refund operation to visit Air Algérie’s sales points, equipped with the necessary documentation to facilitate immediate refunds. Additionally, for passengers who purchased their tickets through authorized travel agencies, Air Algérie advises them to visit the respective agencies to receive compensation for their unused tickets.
Furthermore, passengers who bought tickets from agencies that have ceased operations are urged to visit Air Algérie’s representation office located in the vicinity of the agency. Through this initiative, Air Algérie reaffirms its full commitment to resolving the situation for all affected customers amid the Covid-19 pandemic, ensuring swift resolution.
The national airline also informs, in its statement, that the deadline for accepting customer requests for processing is set for December 31, 2024.
About Dzair Tube Media Group
Dzair Tube has firmly established itself as a prominent player among Algerian digital news sites, offering a diverse and enriching content experience. The platform, available in Arabic, French, and English editions, captures the attention of a wide-ranging audience, amassing over half a million daily clicks.
A testament to its commitment to excellence, Dzair Tube received the prestigious President of the Republic’s Award for Professional Journalist in the Electronic Press category on October 22, 2022. This recognition underscores the platform’s unwavering dedication to upholding the highest standards of journalism.
With a significant online presence, Dzair Tube boasts 350,000 subscribers on YouTube, over five million followers on various Facebook pages, and 450,000 subscribers on Instagram. Its digital channel has become a hub for diverse programming, covering news, sports, entertainment, culture, and religion, catering to a broad spectrum of audience preferences.
Equipped with state-of-the-art studios and advanced technology, Dzair Tube’s digital channel has garnered substantial viewership for its varied programs. Hosting interactive discussions with influential figures across different domains, the platform actively fosters public discourse and engagement. Beyond news coverage, Dzair Tube extends its commitment to the production of marketing documentaries, short TV commercials, and high-viewership programs.
The success of the print edition of Dzair Tube’s sports newspaper, “Dzair Sport,” further highlights the platform’s impact, with over 50,000 daily downloads from the official Dzair Tube website.
Honored with the Media Leadership Award from the Minister of Communication, Mohamed Laâgab, Dzair Tube continues to shape the landscape of Algerian digital news, maintaining a position of influence and impact in the media industry.